Privacy Policy

Sydney Social Events Pty Ltd ("Sydney Social Events", "we", "us", or "our") operates the website sydneysocialevents.com.au and the Sydney Social Events mobile and web application (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our Service. By accessing or using the Service you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use immediately.

1. Information We Collect

1.1 Information You Provide

When you register an account, complete your profile, or interact with the Service, we may collect:

• Full name, email address, and date of birth
• Profile information including horoscope sign, music preferences, cuisine preferences, and relationship goals
• Profile photographs and avatar images you upload
• Audio, video, and photo content you share in chat rooms, the social feed, and the Dreams & Hopes feature
• Messages and communications sent through the Service
• Payment information processed via our third-party payment provider (Stripe); we do not store full card details
• Subscription tier and transaction history

1.2 Information Collected Automatically

When you use the Service, we automatically collect certain technical data, including:

• IP address, browser type, and operating system
• Pages visited, features used, and time spent on the Service
• Device identifiers and session tokens
• File upload metadata (file type, size, upload time) recorded in our secure admin audit log

1.3 Information from Third Parties

We use Manus OAuth for authentication. When you log in via this provider, we receive your name and email address as authorised by you during the OAuth consent flow.

2. How We Use Your Information

We use the information we collect to:

• Create and manage your account and profile
• Provide matching, discovery, and event features
• Facilitate chat, messaging, and social feed interactions
• Process subscription payments and manage billing
• Personalise your experience based on music taste, horoscope, and preferences
• Send service-related notifications (e.g., new matches, event reminders)
• Monitor platform safety and enforce our Terms of Service
• Conduct internal analytics to improve the Service
• Comply with legal obligations under Australian law

3. Sharing of Your Information

We do not sell your personal information. We may share it in the following limited circumstances:

• Service Providers: Third-party vendors who assist us in operating the Service (e.g., Stripe for payments, AWS S3 for file storage, Manus for authentication). These providers are contractually bound to protect your data.
• Other Members: Profile information, photos, and content you choose to share publicly within the Service (e.g., social feed posts, chat room messages) is visible to other members as intended by the feature.
• Legal Requirements: We may disclose information where required by law, court order, or government authority, or to protect the rights and safety of our users or the public.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Storage and Security

Your data is stored on servers located in Australia and Singapore. We implement industry-standard technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. These include encrypted connections (TLS), hashed passwords, JWT-based session management, and role-based access controls.

File uploads are stored in Amazon S3 with non-enumerable keys. An admin-only audit log records every file upload for security review; this log is never accessible to regular members.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. If you delete your account, we will delete or anonymise your personal data within 30 days, except where retention is required by law (e.g., financial transaction records, which are retained for 7 years under Australian tax law).

6. Your Rights

Under the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your account and associated personal data
• Opt out of marketing communications at any time
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au

To exercise any of these rights, please contact us at [email protected].

7. Cookies and Tracking

We use session cookies to maintain your authenticated state. We do not use third-party advertising cookies or tracking pixels. Analytics data (page views, feature usage) is collected using our internal analytics system and is not shared with advertising networks.

8. Children's Privacy

The Service is intended for users aged 18 and over. We do not knowingly collect personal information from anyone under 18. If we become aware that a minor has provided us with personal information, we will delete it promptly. If you believe a minor has registered, please contact us immediately.

9. Third-Party Links

The Service may contain links to third-party websites (e.g., YouTube for music voting). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page and, where the changes are material, notify you via email or an in-app notice. Your continued use of the Service after any change constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact our Privacy Officer at: